FREQUENTLY ASKED QUESTIONS
We’re here to provide answers to your roofing questions.
Why do I need inspections?
Roof inspections are required even though property owners treat them as optional. Inspections are a preventative form of maintenance. Consider it a cost-effective alternative to costly emergency repairs or replacement.
What manufacturers do you primarily use?
We only want to give our customers the best when it comes to roofing materials, so we make sure to always use the highest quality products from top manufacturers such as Malarkey, ABC, and 55 Supply.
Does Anchor Point offer warranties?
Yes, we are proud to back our quality work with warranties. We offer a five-year labor warranty for all pitch and steep slope jobs. Additionally, we have both a five-year and ten-year labor warranty for flat or low slope roof projects (dependent on project size).
After I contact you, how long until someone reaches out?
We take immense pride in our reputation as a prompt and professional roofing team. We’ll touch base with you right away, and you can forget about playing phone tag with your roofer ever again.
When will my job be scheduled?
Our friendly customer service team is standing by the phones ready to schedule your next roofing service. Simply give a call and we’ll get you on the books before you know it.
What are signs I need roof repairs?
There are plenty of indications that mean it’s time to call the Anchor Point Roofing team for service. Some examples of these include leaks, moss growth, and missing shingles. Of course, you can also need repairs without any visible signs. Schedule regular inspections to stay current with the condition and stay ahead of repair needs.
Do I need repairs or roof replacement?
Deciding whether it’s time for roof repairs or replacement is based on factors such as the age of the roof and the extent of the damage. Make sure you’re working with a reputable roofer, so you get honest feedback. When in doubt, get a second opinion before agreeing to any service.
How will I know what’s happening during my roof replacement project?
One of the many plus-sides to partnering with Anchor Point is our impressive toolbox of technology that allows customers to keep an eye on their roofing project in real time. We use something called CompanyCam so you can take a live look at the work we’re doing even while you’re away from home.
Is financing available for all of your services?
Yes! We offer flexible financing through a trusted company called Sunlight Financial, so our customers can get the roofing services they need for projects of any size without stressing about the cost.
Will applying for financing slow down my project?
Not at all. Our simple application through Sunlight Financial takes just a few minutes to fill out. Once your application is processed and you’re approved (often on the spot!), we’ll get you on the schedule.
Is my financial information secure?
Yes. Sunlight Financial will respect your privacy and security, safeguarding any sensitive information you provide. In addition, you must agree to their privacy policy (and will be given a copy) during your application process.
How long does an asphalt shingle project take?
Asphalt shingle repairs can be completed in as little as one day, and full asphalt roof replacements are just as fast. Our team has tackled hundreds of asphalt installations and can work efficiently to fix your shingles or install a new, long-lasting asphalt roof.
Are asphalt shingles affordable?
Asphalt roof systems can be seen virtually anywhere you look, and that’s likely because it’s the most affordable option out there. Even though asphalt shingles are a cheaper choice, you can still pack plenty of punch in the curb appeal department due to the broad range of shingle colors and shapes our manufacturers supply.
How do I know when I need to repair or replace asphalt shingles?
Although it’s never fun when your roof needs fixing, it’s fairly easy to spot damaged asphalt shingles so you can act fast. Look for loose or altogether missing shingles, cracked and curling shingles, or discoloration, staining, and moss or algae growth. These are all good signs it’s time to repair or replace your asphalt roof.
What materials can flashing be made from?
Sheet metal, galvanized steel, aluminum, copper, and PVC plastic.
Where would I find flashing on my roof?
Flashing is used on your roofing system in areas like joints, valleys, gaps, edges, and roof penetrations.
What happens if I don’t fix damaged flashing right away?
Allowing your roof flashing to remain damaged can be detrimental to your roof and home. You’ll likely experience leaks and water damage when flashing isn’t fixed.
What benefits does roof sealing provide?
We firmly believe that roof sealing provides better protection against the elements, leak prevention, mold & rot prevention, longer roof lifespans, and improved roof performance.
What roof types can be sealed?
Asphalt shingles, metal roofing, aluminum, tiles, asphalt, wood, PVC, and many other materials are suitable for roof sealing.
How often should I have my roof re-sealed?
It’s a good rule of thumb to schedule roof cleaning every 5 years to ensure you’re as protected as possible from the impacts of weathering and wear.
Do you offer flat roofing services for both commercial and residential customers?
Yes! Anchor Point is proud to partner with home and business owners across our community to provide durable flat roof systems with several material options.
What materials do you use for your flat roofs?
Our industry-trained roofing specialists have experience working with a variety of flat roofing materials, including TPO and modified bitumen.
Can you help me with flat roof repairs or do I need a full replacement?
There’s nothing more important than keeping up with regular roof maintenance. We offer long-lasting roof repairs for flat roofs of all sizes, so you can avoid a more costly replacement.
How will I know when my flat roof needs repairs?
We know it’s difficult to get a decent look at your flat roof in order to spot damaged areas, but don’t worry. We offer thorough professional inspections to ensure every issue is addressed correctly.
How often should I get my roof inspected?
At the very least, you should schedule a roof inspection once a year. However, the preferred plan is twice annually, especially for older roofing systems. If your roof is new and you want to retain your warranty coverage, you’ll need to adhere to the required guidelines for coverage. And, in the event of a severe weather-related event, you’ll want to have your roof checked for damages, so you don’t miss the window of opportunity for coverage.
What are some signs I need roof repairs?
There are plenty of indications that mean it’s time to call the Anchor Point Roofing team for service. Some examples of these include leaks, moss growth, and missing shingles. Of course, you can also need repairs without any visible signs. Schedule regular inspections to stay current with the condition and stay ahead of repair needs.
What services do you specialize in?
Here at Anchor Point, roofing is our main priority. You’ll be hard-pressed to find a roofing company in Chicago with more experience, education, and industry-training to tackle the job. From flat roofs to asphalt shingles and everything in between, we’ve got your roofing needs covered.
How long should my roofing system last?
The lifespan on your roof is contingent on how well you take care of it during the lifespan. Other than that, different roofing materials have varying projected amounts of time for longevity. A maintained asphalt shingle roof lasts approximately 20 years, while metal roofing can survive upwards of 50 years or more.
How do I choose a good roofing contractor?
We recommend checking for licensing and insurance, good standing with the Better Business Bureau, and to ask friends and family for recommendations. It never hurts to contact companies for references too!
Can you install new roofing materials right over my old roof?
We never recommend installing a new roof over an existing one, especially if it’s damaged. Our experts will use care and precision to remove your worn down roof and replace it with durable new roofing materials that last.
